Shipments and returns

Shipments

Packages are generally dispatched within 2 business days after receipt of payment and are shipped via UPS ground or USPS Express Mail depending on the contents of the order.

For orders shipped within the continental U.S.

We have a Flat-Rate shipping fee of $9.99. Quicker shipping options are available and can be chosen at checkout.

Orders delivered within Maine are subject to Maine Sales Tax (currently 5.5%)

For orders outside the continental U.S.

Additional postage required for shipping to Alaska, Hawaii, Puerto Rico, & foreign countries. We will contact you after your order has been received, and after calculating the shipping price to your destination, we will email you a request for money. If you feel that shipping is too expensive and want to cancel your order, please contact us. We will refund your money and cancel the order.

For shipments to foreign countries, any taxes or duties are the responsibility of the purchaser. You can call your local customs office to find out what these fees might be.

Special Packaging

Some items require special packaging and have an additional *Special Handling Fee* of $6 per item. These items may be oversized or very heavy requiring them to be shipped separately from the other items in your order.

Hazardous materials

Some items are deemed hazardous and have the following restrictions:

They can only be shipped by UPS ground service & have an additional *Hazardous Goods Fee* of $8 per package.

These items cannot be shipped to areas outside the continental U.S.

Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

Orders from Pike Agri-Lab Supplies are thoroughly checked & carefully packed prior to shipment. In the unlikely, event that error or damages do occur, please report it to us immediately. Keep all containers & shipping materials & contact us to initiate a claim. We will accept merchandise returns & refund your money subject to the following conditions:

returns should be made within 60 days of purchase

merchandise should be in original packaging and in re-salable condition

a re-stocking fee of 15% will be deducted from the refunded amount

special orders, custom items, most chemicals, and books are not returnable

Prices subject to change without notice. Quantity discounts are available on some items. Contact us for information on bulk purchases.